Hotel Software Systems Architecture...
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A new architecture for hotel software systems
All electronic sales channels – CRS, web booking and GDS/IDS systems – refer to a single copy of the inventory, rates and reservations database stored in the multi-property WISH.NET Front Office software.
Unlike competing systems, Corporate WISH EDS eliminates redundancy of data and hence improves reliability. The industry has long espoused the benefits of a single image of inventory. Corporate WISH EDS makes the concept a reality.
In this architecture - the PMS, the CRS and the web booking engine – are merely different ways to interact with a single database and not distinct application modules.
The Corporate WISH Central Guest History module is integrated with WISH.NET and Corporate WISH EDS as a CRM companion that enables better guest recognition and handling.