An advanced, new generation Hotel Front Office Software that leverages Microsoft.NET technology to deliver unparalleled usability and productivity.
WISH, hotel front desk software, easily and exceptionally consolidates all hotel front desk functions into a single workplace. With additional tools and easy access to data, it makes navigation smoother for users and enables them to accomplish more with less effort. Prologic First provides WISH to both multi-property and standalone clients.
WISH PMS introduces contactless features for hotel guests. Guests can update their profiles, acknowledge registration cards, view the folio, avail express checkout, settle their bills and give feedback from their phones. Self check in and check out coming soon.
There's more to a hotel than just providing comfort to its guests. Its success depends upon its ability to run its various departments seamlessly, in the best possible manner. WISH makes this task easier and more rewarding. Be it guest servicing, accounting, revenue management, loyalty, CRS or CRM, get everything you need at your fingertips with this front office program, so that your hotel runs smoothly.
User can setup over/under bookings, closed for arrival/departure, allocate the no. of rooms for a period to agent/operators, company and OTAs, time based inventory management for specific room categories with WISH Front Office PMS software.
Handling of Quad, Hexa, Penta rates, weekdays and weekend rates, low and high season rates, multiple currency rate handling, package rate handling, youth and child rate handling, after 'n' number of bookings stop selling the rates, after several number of bookings increase the rate by x percentage, room based rate handling, configurable to override the pre-set rates.
WISH Property Management System (PMS)offers room upgrade handling, multiple rates through stay, pre-defined discount structures and bill routing templates, multi-currency billing, multi-stages guest transfer handling, ability to handle time bound bookings for airport hotels.
Different allocation of rooms per room category for different stay dates of the group, handling of pre-arrival and post departure dates and rates, rooming list handling and utilities to change the dates/rates for members of the group, capturing group movement and routing of charges to group master account.
WISH, hotel front desk software, enables you to communicate with guests in their preferred language, capture the communication and view through the stay, send out welcome, thank you and departure letters in their preferred language. Print registration cards and bills in dual languages. Communicate over SMS upon check-in, check-out and send invoices over email.
Setup guest notifications for access, check-in, check-out and WISH, hotel front office software, will alert the user when guest record is accessed. Setup manual/auto alert for users to get the alert through system notification or SMS. User in-built mailing to hand over the shift information and send self-reminders. To-do task alert based on services to be provided to the guest.
WISH, Hotel Property Management System (PMS software), can handle multiple taxes and tax on tax structures, VAT structures, taxes on room, slab based taxes, bed tax handling. It also supports Thai tax invoice, European VAT handling, Indian GST, Malaysian GST handling, Middle East VAT structures.
This front office management software handles Temporarily Out of Service and Out of Inventory rooms. Marks room status as Maid In, Clean and Inspected. Specify Re-check on clean status room. Handle public area task management along with handling lost and found items. Tracks who claims the lost and found items.
WISH, Hotel Property Management System (PMS), can handle the contracts for agent/operator and corporates, with ability to include in the contract early bird, stay-based, pax-based, child-based discounting handling. It can also track sales call and follow-up actions to be performed by executives.
WISH, hotel front office software, manages telephone directory, with access for telephone operators and concierge. Options to access both guest records and telephone directory records from a single location. Operators can mark a room as 'Do not disturb' or 'Scan the calls' before diverting, etc. It can take a message for the guest and from the guest.
Manager Console through which manager can view the past performance on occupancy, revenue comparison with budget and forecasted occupancy. They can also view top 10 performing agents, corporates, segments, etc.
Dual date audit so that night audit does not stop the operations. Non-stop auditing with operations working on business date and auditing happening on audit date.
Users can use tablets or mobiles to get the registration card signed by the guest. Also, they can use the tablet/mobile to perform guest check-in and group check-in.
A wide variety of reporting with options to export the report to Excel or in PDF format can be done with this front office software for hotels. Reports can be configured to be sent as email or backed-up as part of the night audit. Reports with drill down options to view details are also available.
Channel Manager is a highly advanced, made-for-hotels software that enables a hotel to manage its bookings and inventory better.
Allocate rooms based on room category and rate category. Publish available inventory to channel manager. Allocate same combinations to OTA's.
Bookings received through OTAs to the Channel manager will automatically be pulled and will be created in the WISH.
The booking engine in this hotel front office management software has the capability to take multi-property bookings and payments as per the hotel's advance policy.
Ability to book itinerary, single and multiple rooms directly from hotel's/chain's website.
This hotel front desk software is equipped to make advance and final payment against bookings using various payment gateways.
Email / Print the confirmation and amendment letters with itinerary information.
WISH, hotel front desk software offers interfaces with third party systems related to guest services, accounting, revenue management, loyalty, CRS and CRM, along with standard HTNG based third parties to fetch relevant information.
WISH PMS is interfaced with CRS/GDS systems like Pegasus, Trust Voyager, Windsurfer, Synxis
WISH PMS is interfaced with Prologic First's Channel Managers and Siteminder, Maximojo, Staah, Synxis, Fast booking, Web Hotelier and Rate Tiger.
This front office program uses prologic First's SmartSeries for call accounting, key card system, internet billing and voice message handling.
WISH PMS is interfaced with Prologic First's Web Prol'IFIC and other third party systems like Sun Financials, SAP, Tally, Xero, Q3Accounting and Sage.
WISH PMS is interfaced with Prologic First's @yourWISH and other third party systems like HotSoS.
WISH PMS is interfaced with Cendyn.
WISH is interfaced with First Hive, IQ Dynamics, QMS and Voila.
WISH PMS is interfaced with Prologic First's Touché POS and other third Party POS systems like Micros, Infrasys and ePOS.
The front office management software is interfaced with Route Mobile and can send check-in/check-out SMS upon booking.
WISH PMS is interfaced with various popular passport scanners in the market such as 3M, Adria, Samsotech etc.
There's more to a hotel than just providing comfort to its guests. Its success depends upon its ability to run its various departments seamlessly, in the best possible manner. WISH makes this task easier and more rewarding. Be it guest servicing, accounting, revenue management, loyalty, CRS or CRM, get everything you need at your fingertips with this front office program, so that your hotel runs smoothly.
ON-SITE ENTERPRISE PMS
User can setup over/under bookings, closed for arrival/departure, allocate the no. of rooms for a period to agent/operators, company and OTAs, time based inventory management for specific room categories with WISH Front Office PMS software.
Handling of Quad, Hexa, Penta rates, weekdays and weekend rates, low and high season rates, multiple currency rate handling, package rate handling, youth and child rate handling, after 'n' number of bookings stop selling the rates, after several number of bookings increase the rate by x percentage, room based rate handling, configurable to override the pre-set rates.
WISH Property Management System (PMS) offers room upgrade handling, multiple rates through stay, pre-defined discount structures and bill routing templates, multi-currency billing, multi-stages guest transfer handling, ability to handle time bound bookings for airport hotels.
Different allocation of rooms per room category for different stay dates of the group, handling of pre-arrival and post departure dates and rates, rooming list handling and utilities to change the dates/rates for members of the group, capturing group movement and routing of charges to group master account.
WISH, hotel front desk software, enables you to communicate with guests in their preferred language, capture the communication and view through the stay, send out welcome, thank you and departure letters in their preferred language. Print registration cards and bills in dual languages. Communicate over SMS upon check-in, check-out and send invoices over email.
Setup guest notifications for access, check-in, check-out and WISH, hotel front office software, will alert the user when guest record is accessed. Setup manual/auto alert for users to get the alert through system notification or SMS. User in-built mailing to hand over the shift information and send self-reminders. To-do task alert based on services to be provided to the guest.
WISH, Hotel Property Management System (PMS software), can handle multiple taxes and tax on tax structures, VAT structures, taxes on room, slab based taxes, bed tax handling. It also supports Thai tax invoice, European VAT handling, Indian GST, Malaysian GST handling, Middle East VAT structures.
This front office management software handles Temporarily Out of Service and Out of Inventory rooms. Marks room status as Maid In, Clean and Inspected. Specify Re-check on clean status room. Handle public area task management along with handling lost and found items. Tracks who claims the lost and found items.
WISH, hotel front office software, manages telephone directory, with access for telephone operators and concierge. Options to access both guest records and telephone directory records from a single location. Operators can mark a room as 'Do not disturb' or 'Scan the calls' before diverting, etc. It can take a message for the guest and from the guest.
Manager Console through which manager can view the past performance on occupancy, revenue comparison with budget and forecasted occupancy. They can also view top 10 performing agents, corporates, segments, etc.
Dual date audit so that night audit does not stop the operations. Non-stop auditing with operations working on business date and auditing happening on audit date.
Users can use tablets or mobiles to get the registration card signed by the guest. Also, they can use the tablet/mobile to perform guest check-in and group check-in.
A wide variety of reporting with options to export the report to Excel or in PDF format can be done with this front office software for hotels. Reports can be configured to be sent as email or backed-up as part of the night audit. Reports with drill down options to view details are also available.
Channel Manager
Channel Manager is a highly advanced, made-for-hotels software that enables a hotel to manage its bookings and inventory better.
Allocate rooms based on room category and rate category. Publish available inventory to channel manager. Allocate same combinations to OTA's.
Bookings received through OTAs to the Channel manager will automatically be pulled and will be created in the WISH.
Booking Engine
The booking engine in this hotel front office management software has the capability to take multi-property bookings and payments as per the hotel's advance policy.
Ability to book itinerary, single and multiple rooms directly from hotel's/chain's website.
This hotel front desk software is equipped to make advance and final payment against bookings using various payment gateways.
Email / Print the confirmation and amendment letters with itinerary information.
Interfaces
WISH, hotel front desk software offers interfaces with third party systems related to guest services, accounting, revenue management, loyalty, CRS and CRM, along with standard HTNG based third parties to fetch relevant information.
WISH PMS is interfaced with CRS/GDS systems like Pegasus, Trust Voyager, Windsurfer, Synxis
WISH PMS is interfaced with Prologic First's Channel Managers and Siteminder, Maximojo, Staah, Synxis, Fast booking, Web Hotelier and Rate Tiger.
This front office program uses prologic First's SmartSeries for call accounting, key card system, internet billing and voice message handling.
WISH PMS is interfaced with Prologic First's Web Prol'IFIC and other third party systems like Sun Financials, SAP, Tally, Xero, Q3Accounting and Sage.
WISH PMS is interfaced with Prologic First's @yourWISH and other third party systems like HotSoS.
WISH PMS is interfaced with Cendyn.
WISH is interfaced with First Hive, IQ Dynamics, QMS and Voila.
WISH PMS is interfaced with Prologic First's Touché POS and other third Party POS systems like Micros, Infrasys and ePOS.
The front office management software is interfaced with Route Mobile and can send check-in/check-out SMS upon booking.
WISH PMS is interfaced with various popular passport scanners in the market such as 3M, Adria, Samsotech etc.
“We decided to opt for Prologic First and we are glad that we did. Highly advanced service quality and a competitive quote made all the difference to our decision making.”
“We share a 15 year long and successful relationship with Prologic First. We trust them fully and use only their services in our 5 properties.”
At Prologic First, we go the extra mile to create innovative hospitality management software solutions – the best hotel software that will keep our clients ahead of the curve.
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