The hotel industry has been experiencing a paradigm shift in technology over the past few years, driven by changing customer habits, preferences, and expectations, emerging technologies, and the need for improved operational efficiency. Here are some of the key aspects of this shift: Digital Guest Experience: One of the most significant changes is the digitization […]
Know MoreIntroduction In an era where online travel agencies (OTAs) have become the go-to option for travelers seeking accommodation, hotels are increasingly recognizing the importance of encouraging direct bookings. Direct bookings not only yield higher revenue but also provide hotels with a chance to establish a more personal connection with their guests. To achieve this, it’s […]
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It is undeniable that the rapid advancement of technology has greatly aided hotels in managing tasks and providing unique experiences for hotel guests. From contactless check-in to cloud-based systems, technological gadgets have proven to be game changers. As a result, hotels must quickly adapt to this scenario of progress to avoid falling behind. Let’s look […]
Know MoreHospitality technology plays a crucial role in the day-to-day operations of any hospitality business. From front of house solutions such as PMS, POS, payment gateways, and guest request management software, to back of house solutions such as inventory management, housekeeping, and others, hospitality technology helps to streamline processes and enhance the guest experience. Imagine having […]
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Contactless technology is set to make guests feel safer as hotels slowly start reopening around the world. Here are six ways in which hotels can help guests decrease human contact, without compromising on the quality of service. 1. Automated check-in and check-out Hotel front desks are usually the first point of human contact […]
Know MoreThese are hard times. COVID-19 has ravaged lives and businesses. The hospitality sector is no exception. Other sectors/industries have adopted work from home (WFH) policies. WFH is likely to be a long term reality.
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Efficiency, time, savings, quality of bookings, more direct revenue, opportunity to upsell are the true keywords that the hotel industry is looking for today. Technology is meant to accelerate growth.
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