These are hard times. COVID-19 has ravaged lives and businesses. The hospitality sector is no exception. Other sectors/industries have adopted work from home (WFH) policies. WFH is likely to be a long term reality.
Has it occurred to you that the hospitality sector will also need to find ways to allow (or is it demand?) some or many of their employees to work from home? For business continuity, don’t you wish that your back office staff could WFH now? How about your sales & reservations staff? Are they working from home so that your hotel has business when you are back at work?
If your answer to the above questions is no, your IT is letting you down. Talk to us.
BUSINESS CONTINUTY THROUGH LOCK DOWN
Even if your hotel is locked down and your employees are unable to get to work, your back office needs to function. You need to follow up on debtors to bolster your cash-on-hand, you need to pay essential suppliers so that they stand by you when you are back in business, you need to pay salaries & manage HR functions so that you do not lose talent without whom restarting will be harder and you still need to worry about statutory compliance.
Are you able to do all this? Does your IT allow you to? If your IT is capable and your team is able to WFH, how secure is your system? How well protected are you against unauthorised intrusion?
We have the answers. Our popular hospitality ERP, Web Prol’IFIC, that is used at 1000+ sites is web based and multi-property. You may host it in your private data centre or may use it off our public cloud. In either case, you will get rich functionality and high performance. More important, you will be secure. The application works over secure Internet (SSL enabled), access is restricted to authorised users down to the feature level and access may be restricted so that only recognised IP addresses are allowed to access the system.
Web Prol’IFIC is just the system you need to ensure that mandatory lockdowns do not leave you helpless.
BUSINESS PREPARDNESS FOR THE POST-LOCKDOWN PERIOD
Airlines are selling tickets already for the post lockdown period. What are you doing to ensure that your hotel has guests when the lockdown is lifted? Are you taking bookings? If yes, how confident are you of your latest availability? Are all your reservation agents referring to a single image of availability so that you do not have situations of overbooking, under booking or double booking?
To do all the above, you need a cloud based PMS connected, via a channel manager, to the online portals and your own brand web site. We have just the system for you. Ask us to tell you about mycloudPMS or read about it at www.mycloudhospitality.com. Mycloud is a cloud service that you subscribe on a pay-as-you-use basis. By using mycloud you can ensure that your hotel reservations is fully operational even when you hotel is not. Not just now, when cities and countries are under lock down, but, also after the lockdown is lifted. Afterall, WFH is being forecasted as the way of the future.
It is just the solution that you need in these times of uncertainty, to be prepared for a better future.
A big benefit of using cloud based systems is that you hotel managers and owners get visibility into the operations and management information of their hotel or chain. You no longer need to depend on staff at home or in office to provide you answers. You can seek them yourself. This is just what you need to be able to stay in control of your business and deal with WFH.
Don’t procrastinate and defer decisions till the future. The future is as you see it today. The future is WFH. Give us a call. Allow us to help you deal with today and the future.