Constance Prince Maurice sets the standard for luxury at the global level. Ranked the No.1 hotel in Mauritius and one of the top 25 hotels in the world by Trip Advisor, this property combines breathtaking aesthetics and top-notch cuisine with fabulous customer service. How does it stay ahead? The vision and operational excellence of the management were undoubtedly the key reasons, but Prologic First played a vital role.
The difference between good service and great service is the willingness and ability to go beyond what is required, and in Prologic First, which has been with them since inception, this client found a like-minded partner. “They have always been willing to go the extra mile,” says Roshan Koonja, CIO, Constance Group of Hotels, Indian Ocean. Prologic First provides tools that help put his vision into action. Touché POS, at their F&B outlets, @YourWISH for service management, and the multi-currency Web Prol’IFIC ERP software together ensure a smooth, seamless customer experience.
The integration of each module with the existing Opera PMS system is equally seamless, saving the CIO from headaches, and providing customers with an unforgettable experience. To find out how unforgettable, just read some of their reviews on Trip Advisor!