@yourWISH is a full-featured, easy-to-use hotel guest request software that simplifies communication between guests and staff. It acts as a powerful hotel guest management system, enabling large hotel chains to track, assign, and complete requests seamlessly.
With integrated AI and a smart hotel chatbot, @yourWISH offers 24/7 hotel guest messaging, ensuring guests always feel heard while staff stay updated in real-time. The result: faster responses, smoother operations, and an elevated guest experience at a surprisingly affordable cost.
Request a demo today and discover the future of guest communication.
into all internal requests and incidents for faster response times.
between departments through automated task assignment.
to support workflow automation.
and audit trails to improve service quality and accountability.
with internal hotel systems for complete operational control.
Every action is recorded, ensuring accountability.
Log requests, assign staff, schedule recurring tasks, and get SMS/email/push notifications.
Log incidents, broadcast updates, and manage guest feedback seamlessly.
Track recovery costs and generate analysis reports.
Real-time alerts for assignments, follow-ups, and call closures.
Color-coded tracking with direct access for follow-ups.
In-house guest lookup with stay and revenue details.
Every notification is logged for audit trails.
Automatic alerts for communication failures.
Easy-to-read graphs and statistics for managers.
We have been using Prologic First for over seven years, and the experience has been consistently exceptional.
Its fully integrated solution—covering front office, back office, POS, inventory, guest feedback, and HR—has streamlined our operations and significantly improved efficiency.
Prologic First’s strong industry understanding and continuous innovation make it a trusted technology partner. We highly recommend it to any hospitality business.
Discover our complete suite of hospitality solutions designed to improve efficiency, enhance guest satisfaction, and modernize hotel operations.
